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Frequently Asked Questions

How long does the order take?

How long should I wait for an order?

The order is processed within 1-3 business days. We always try to execute orders as quickly as possible, but order processing takes time.
We always inform customers of the shipment with the tracking number and the name of the delivery service.
The lead time depends on the method of delivery.
Orders in Ukraine are delivered within 2-3 business days.
Orders from all over the world are delivered within 1-4 weeks, depending on the country of the recipient.
For faster international delivery (3-7 business days), you can request us by email info@1ona.store indicating your full address and the desired product. We will make a calculation and send you data by mail about the delivery time, as well as an invoice with a link to payment.