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Frequently Asked Questions

How are multiple orders placed by one customer?

If I order several things, but separately, can I expect that I will receive them in one package?

When ordering several products in separate orders, you can count on our understanding and joint delivery.
However, it is best to send us a message through the form "Contact us" on the website or write to info@1ona.store, indicating the numbers of orders that should be placed in one package.
Combining an order can only be done if your order is not submitted to the delivery service.