Frequently Asked Questions

How is the change of order or its cancellation?

How can I make changes to an order or cancel it?

If you want to make changes to the order or cancel it, we ask you to contact us by e-mail: info@1ona.store  on the day of placing the order.
We work from Monday to Friday from 9-00 to 18-00 (GMT+2) and will answer you immediately as we process your request.